Assistant - Pri Disciplinary Claims

6 days ago

Melbourne, Australia IAG New Zealand Full time

Make a difference as an Assistant - PRI Disciplinary Claims

Here’s how
- Restore faith
- Be there when needed most, right from the start
- Make their world a safer place

Join the largest insurance group in Australia and Aotearoa|New Zealand. We’re here for you. Are you ready?

**YOUR ROLE**

We’re looking for an Assistant to join our Professional Risks team to manage the claim process for Allied Health insureds responding to disciplinary inquiries by professional governing bodies. These claims involve legal representation of our Insureds before professional governing bodies, which conduct disciplinary inquiries into complaints about professional conduct.

The role is process focused. You will gain skills and knowledge in disciplinary inquiries and insurance, but legal expertise is not a requirement for the role.

This position can be based in Sydney, Melbourne or Brisbane.

Your responsibilities will include:

- Management of a portfolio of Disciplinary Claims
- Meeting legislative, regulatory and compliance obligations
- Liaising with brokers, panel lawyers and other stakeholders, providing an exceptional level of customer service
- Collating and managing claims information to ensure compliance

If you’re looking for the next step in your claims’ career, IAG is the organisation for you. There are endless opportunities to develop and grow with supportive leaders who will assist in your development goals. We offer flexibility, an attractive work-life balance, and an engaging team environment.

Please note:

- To work from home, you will need high speed internet connection and a private home office set up.

**ABOUT YOU**
- Experience in claims/insurance
- Excellent organisational and process-management competency
- Excellent customer service skills, including the ability to manage conflict situations
- Achievement-focused and a strong desire to help others
- Ability to analyse information and use this to make claims’ management decisions
- Strong communication skills, both written and verbal
- Outstanding relationship building and stakeholder management skills

**ABOUT US**

IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD13 billion of premium per annum, we’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands - NRMA Insurance, CGU, WFI, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We’re ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us.

At IAG, you’ll enjoy:

- Carers’ and parents’ hub and support
- Join an accredited Rainbow Tick (NZ) and AWEI Awarded (AU) business.
- Grow your financial future with 13% superannuation as standard.
- Be part of a net zero business by 2050

We’re committed to the reconciliation movement in Australia for First Nations people and focus on providing a safe and supportive work environment for all our employees. More information on our Reconciliation Action Plan is on our company website.

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