Patient Services Assistant G2

3 days ago

Melbourne, Australia Austin Health Full time

Location: Melbourne | Parkville

Job type: Fixed term - Part time

Organisation: Austin Health

**Salary**: $30 - $31

Occupation: Administration/Secretarial

Reference: 2263

**_Are you a current Austin Health employee? _**

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About Ward 7 West**

Ward 7 West is a 32 bed acute medical ward belonging to the Division of Medical Services. Our ward prides itself on quality patient care delivery to our complex medical patients and our commitment to the retention and professional development of our dynamic staff. We treat patients admitted under the General Medical and H&M (Hematemesis and Malaena) bed cards.

**About the role**

We have an exciting opportunity for a Patient Services Assistant to join our team at Austin Health on a fixed-term, part-time basis until the 12th of April 2026. The role reports to the Nurse Unit Manager of Ward 7 West and works the team to support clinical care on the ward.

The position will be required to work from 12:30-21:00 on Monday and Tuesdays and may be job shared.

A regular day will see you:

- Changing of water jugs
- Routine and periodical cleaning tasks
- Under the supervision of nursing staff, assist with patient movement and handling in accordance with the “movesmart” system
- Removal of soiled linen and infectious waste

**About you**

You will be someone who has excellent communication skills and a strong commitment to excellence in patient care. You’ll bring energy and drive to you work, and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

- A commitment to Austin Health values
- PSA Certificate - Certificate III in Health (Patient Services)
- Willing to work in a hospital environment with sick people
- Flexible attitude
- Willingness to carry out all PSA duties and tasks and work in a team
- Ability to use initiative and to prioritise tasks and problem solve

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description** for further details.**

**Application closing date: Thursday 16 January 2025

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