Client Services Manager

7 days ago

Newcastle, Australia Pinnacle Rehab Full time

Work within a highly experienced Account Management Team
- Excellent training program to set you up for success
- Professional and collaborative team environment
- **_Fantastic Induction to set you up for success_**:

- **_Ongoing support and shadowing from senior Account Managers_**:

- **_Career Development Opportunities_**:

- **_Competitive remuneration on offer_**:

- **_Excellent team culture and regular team _**_activities_**

**About Pinnacle Rehab**

Pinnacle Rehab is an award-winning health and workplace rehabilitation provider and a market leader for workplace rehabilitation for the past 20 years.

We’re dedicated to helping people recover from injury, return to work and regain their confidence and independence with the support of our specialised consultants. We work across multiple insurance schemes and have a proven track record of delivering outstanding rehab services to our clients.

At Pinnacle Rehab we are committed to staff development and training, our people are our business, we offer an extensive induction program for all new employees and regular staff training sessions to set you up for success. We also coordinate regular team social events and an annual company conferences and awards night.

**The Perks**
- All travel paid at $0.92 per km
- Competitive salary
- Collaborative, professional team environment
- Induction, onboarding and professional development opportunities
- Latest technology provided including iPhone and laptop
- Regular social team events
- Annual company wide conference & seasonal events
- Supportive and high performing management team

**The Opportunity**

Due to growth across the business and our expanding teams we currently have an exciting new opportunity for an
**Associate Account Manager** (Associate Client Services Manager) to join our growing Account Management Team.

Reporting directly to the Customer and Marketing Manager, you will be working within and supporting an experienced, professional and client focused Account Management Team.

**Your new role will involve**:

- Assisting in the management of an already high performing portfolio
- Supporting the team to work toward monthly/quarterly/annual targets
- Identifying customer needs to deliver on their requirements
- Supporting Relationship Management activities, to develop multi-level key contacts within established accounts

**About you**
- Allied Health qualification for NSW Workplace Rehab (accreditation with AHPRA, ESSA, ASORC)
- 1+ years’ experience within Occ Rehab essential
- Ability to build successful internal and external stakeholder relationships
- Great communication skills and the ability to build rapport
- Professional, energetic and wanting to be a part of a collaborative and supportive team.

**Next steps**

If you are looking for a new direction within your career and to be a part of a company that truly values its people, offering first class training, career progression and exceptional support from the leadership team.

We would love to hear from you.

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