Technical Writer

3 days ago

Brisbane, Australia Hudson Australia Full time

Our client, a large Queensland Government Department, is seeking to engage an experienced **Technical Writer** for their Service Delivery Transformation (SDT) Program. In this role, you will be working in a team delivering new and updated process documentation - primarily procedures, work instructions and guidelines in MS Word - to specify new ways of working for operational staff engaged in planning and undertaking compliance monitoring of Queensland workplaces. The role will involve reviewing key inputs such as existing process documentation and future-state process diagrams, prior to drafting process documentation using new templates and in alignment with the new document architecture.

This is an inital 15-month contract with a potential 6-month extension, based in Newstead.

**About you**
- You will be an experienced Technical Writer, used to working collaboratively in a project environment to produce process documentation to help define new ways of working for operational staff.
- You have the ability to efficiently disseminate information from inputs such as existing process documentation and future-state process diagrams, to incorporate into new process documentation such as procedures, work instructions and guidelines.
- You will be highly proficient in MS Word and ideally have experience in drafting process documentation for organisations delivering technical or regulatory services.

**Key responsibilities**
- Research existing process documentation and future-state process diagrams as inputs to updating process documentation (procedures, work instructions and guidelines).
- Draft process documentation using new templates and in alignment with the new document architecture.
- Engage with business stakeholders as required to clarify content and to respond to feedback on draft documentation.
- Manage feedback from formal checks and update process documentation ready for endorsement.
- Manage the drafted process documents in accordance with the agreed document control process, including updating document registers.
- Ensure practices and documentation align with documentation architecture and documentation drafting standards and processes.

**Like to know more?**

Your interest will be treated in the strictest of confidence.

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