Retail Operations Assistant

22 hours ago

South Yarra, Australia Nine West Full time

Great office location & product discount
- Work in a diverse & supportive team
- Perfect for a retail assistant looking to take the next step in their career

**Retail Operations Assistant - Nine West Head Office**

**About Nine West**:
At Nine West, our aim is to grow our people, our stores, our brand and our image to maintain our place as a market leader in footwear and accessory retailing.

Established in 1978, the Nine West brand took its name from its founding address at 9 West, 57th Street in New York City. With over 50 stores across Australia, we have a prominent brand presence and reputation for delivering exceptional products and service.

**The Role**
We are seeking an enthusiastic and hardworking individual to fill this important role at our Head Office Located at our reception desk, front of house, the successful applicant will be the first point of contact for all the internal and external stakeholders of Nine West. Duties will include:

- Effectively manage the office switchboard, answering and screening all calls in a timely manner.
- Greet and host visitors.
- Collate and distribute weekly, monthly, and seasonal reports.
- Preparation and completion of weekly mailbags to all stores and the State team.
- Book travel arrangements as requested.
- Assist the HR Manager in issuing incentives for the retail teams.
- Create and distribute monthly certificates & the monthly newsletter to stores.
- Assist with the retail recruitment (ad posting, screening resumes, reference checks).
- Assist with issuing employment contracts and other onboarding processes for our retail teams.
- Assist with ensuring all visa's are logged and filed correctly.

**The Requirements**
- Forward planning and well-developed organisational skills
- Exceptional time management skills.
- Strong and personable written and verbal communication skills.
- Practical problem solving skills and ability to complete tasks within set timeframes.
- The ability to work autonomously.
- A high level of attention to detail.
- Fashion/retail experience is preferred, but not essential.

**The Application Process

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