Retail Customer Service Officer
5 days ago
**Help us deliver like never before**
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.
**About the opportunity**
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.
**About the role**:
- 12 Weeks on the job paid training, Monday to Friday, 25 hours per week, various shifts
- Relief role covering Alstonville, Ballina, Byron Bay & Lismore
- Casual on call as required after training - Monday to Friday, rotating shifts between the hours of 8.45am to 5.06pm
- Adult Pay Rate $33.66 increases to $35.98 after 3 months training + 12% Superannuation
**You'll be**:
- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance
**About you**
You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:
- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift
**How we'll deliver for you**:
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.
**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
-
Retail SpecialistOn-Site
4 weeks ago
Alstonville, Australia Aruma Full timeSummerland Farm, one of Australia’s leading social enterprises and a business of Aruma Services, is seeking an experienced Retail Specialist. You will lead the strategy, performance and evolution of a diverse retail portfolio, including our Farm Shop, Cafe, Nursery and online store. You'll work as part of the Hospitality & Tourism leadership team, with...
-
Customer Service Representative
1 week ago
Alstonville, Australia Domino's Pizza Full timeIf you're craving to be part of the most cutting-edge pizza squad in Australia and New Zealand, you're in the perfect spot! Whether you're after a chill gig for some extra cash or looking to kickstart a 'pizza-powered' career, your chance to dive into the world of Domino's and experience the hype of a fast, fun workplace might just be a couple of clicks...
-
Customer Liaison Officer L Summerland Farm
1 week ago
Alstonville, Australia Aruma Full timePermanent role - Full time - Increase your take home pay through Salary Packaging options - Grow your career with us! **About Us**: At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that...
-
Alstonville, Australia Aruma Full time**Work options**: - Location: Alstonville, NSW 2477 - Work Type: Casual - Positions: 5 Looking for a fun summer job? Love being around people, food, and animals? Want to work somewhere that’s _not_ just another shop or café? Welcome to Summerland Farm, a beautiful macadamia and avocado farm in the Alstonville hills just 5 minutes from the centre of...
-
Alstonville, Australia Aruma Full time- Location: Alstonville, NSW 2477 - Work Type: Casual - Positions: 5 🌞 Looking for a fun summer job? Love being around people, food, and animals? Want to work somewhere that’s not just another shop or café? Welcome to Summerland Farm, a beautiful macadamia and avocado farm in the Alstonville hills just 5 minutes from the centre of town. It’s a...
-
Alstonville, New South Wales, Australia Aruma Full time $40,000 - $60,000 per yearWork options: Location: Alstonville, NSW 2477Work Type: CasualPositions: 5 Looking for a fun summer job? Love being around people, food, and animals? Want to work somewhere that's not just another shop or café?Welcome to Summerland Farm, a beautiful macadamia and avocado farm in the Alstonville hills just 5 minutes from the centre of town. It's a place...
-
Alstonville, Australia Aruma Full timeIncrease your take home pay through Salary Packaging options - Part time - 22.5 hours per week! - Grow your career with us! **About Us**: At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that...
-
Admin Officer/coordinator Alstonville
1 week ago
Alstonville, Australia Baptistcare WA Full time**Admin Officer/Coordinator | Alstonville**: - 496974 - Alstonville, NSW, Australia, 2477 - Ballina, NSW, Australia, 2478 - Casino, NSW, Australia, 2470 **Show More** - Casual **Admin Officer | Casual| Alstonville** **About Us** BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100...
-
Admin Officer/coordinator
1 week ago
Alstonville, Australia BaptistCare Full time**About Us** BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA. From humble beginnings in 1944, BaptistCare has grown into one of the nation’s most respected care and community services providers. We create strong and caring communities and place people...
-
Events Administrator L Summerland Farm
2 weeks ago
Alstonville, Australia Aruma Full timePart time - 3 days per week! - Grow your career with us! - Increase your take home pay through Salary Packaging options **About Us**: At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that...
