Counter Store Person

3 days ago

Maitland, Australia Hytorc Full time

**Counter Store Person - Service Administrator**: Maitland, New South Wales, Australia
- Founded in 1968, _**_HYTORC_**_ pioneered the first powered torque tool system and continues to be the premier provider of bolting solutions through constant investment and innovation; culminating in today’s series of smart bolting systems that communicate with in-house developed apps for system control, data exchange, and software updates.- We are looking for someone who has the same passion that took us from our humble roots to the world class organization we are today and who will continue to push the limits of what is possible to provide our customers with the most advanced, safest, and productive bolting solutions.- We are proud to be recognized as the innovation leader in our industry, providing award winning solutions to leading businesses globally. Our customers include SpaceX, GE, Tesla, Boeing and many more world class companies. We proudly design and build our products in the USA_

**_
THE ROLE_**
- This position will provide a range of support services across the organisation, prioritising administrative support in the allocated region. Reporting to the Service Manager you will work closely with customers, technicians and the sales force daily to ensure the smooth processing of service jobs and quotations coupled with hire-tool administration and basic service reporting functions. You will liaise with internal and external customers to deliver a timely and efficient service experience._

**_
Duties and Responsibilities_**
- _ Booking freight/logistics coordination using various platforms._
- _ Shipping and Receiving of customer tools for service center._
- _ Assistance with hire fleet orders from clients/sales agents._
- _ Load/unload delivery trucks using forklift._
- _ Counter sales, generate service quotes._
- _ Collect payments from customers._
- _ Customer service support, liaising with clients._
- _ Providing overall administrative support to regional location._
- _ Administration tasks, service billing and data entry._
- _ Complete monthly inventory cycle counts. _
- _Maintain database of customer tools and next service/calibration date_
- _

**_Required Skills and Experience_**_ _
- _Experience in a service or maintenance administration environment._
- _ Solid understanding of quoting, invoicing and basic business practices._
- _ Attention to detail and the ability to work under pressure to tight deadlines in fast paced environment._
- _ Computer literacy including use of word, excel, outlook, Dropbox & cloud-based systems_
- _ An ability to prioritise jobs and the flexibility to multitask_
- _ Exposure to a mechanical workshop environment would be advantageous_

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