Customer Support Representative

1 week ago

Melbourne, Victoria, Australia beBeeSupport Full time $49,000 - $73,000
Job Overview

We are seeking a highly motivated and customer-centric individual to fill the role of Customer Support Representative.

Main Responsibilities:

  • To deliver exceptional service experience for our customers across multiple channels.
  • To manage online orders, liaise with stores and couriers, process returns and refunds, and support store staff with web orders and customer trends.
  • To work closely with the Support Office team to drive business improvements and ensure seamless order fulfilment.

Required Skills and Qualifications:

  • Excellent communication skills.
  • Proactive attitude.
  • Ability to work autonomously.

Benefits:

  • Opportunities for career growth and development, including mentoring and progression opportunities.
  • Generous discounts on all products.

What We Offer:

In this role, you will have the opportunity to grow with a company that values excellence, teamwork, and customer passion. If you are eager to develop your skills and take on new challenges, we would love to hear from you.

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