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Client Experience Host

3 weeks ago


Melbourne, Victoria, Australia beBeeHospitality Full time $55,000 - $83,000
Key Client Experience Host

We are seeking an exceptional Key Client Experience Host to join our team. As a key member of our store team, you will be responsible for delivering top-notch customer service and creating unforgettable experiences for our clients.

About the Role:
  • You will support the team in their daily work by offering refreshments to clients
  • Accompany clients on their journey through the store
  • Help clients navigate the store by guiding them through various product universes
Key Responsibilities:
  • Provide bespoke and high-touch hospitality service to clients in collaboration with the sales team
  • Assist guests and clients with transportation needs and support clients into cars assisting with their purchases as necessary
  • Offer information about the neighborhood, store services, and other customer inquiries
  • Keep clients informed about current events in the city
Requirements:
  • Candidate must have relevant customer-facing experience in luxury retail or another high-end service environment
  • Ability to work collaboratively and in a fast-paced environment with changing priorities
  • Possess strong communication skills, warmth, and graciousness in all interactions
  • Fluent English language skills
  • Able to learn quickly with a strong sense of curiosity

This is an excellent opportunity to deliver exceptional client experiences and contribute to the success of our team.