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Operational Performance Manager
2 months ago
We are seeking a highly skilled and experienced Operational Performance Manager to join our team at Qantas Airways. As a key member of our operations team, you will be responsible for driving operational performance improvement and championing our operational performance standards.
Key Responsibilities- Lead a systematic review of on-time performance reporting, monitoring, and improvement opportunities with business and operational leaders.
- Develop and implement a strategic approach to the collection and analysis of data to generate new insights and drive performance improvement and operational efficiency.
- Build strong and collaborative relationships with key internal and external stakeholders across multiple levels and functions in the business and operations.
- Accountability for operational performance oversight of the aircraft fleet, ensuring each meets Qantas Group network requirements.
- Recommending and establishing best practice operational performance targets and reporting frameworks across all key business areas.
- Minimum 5 years' experience in Operations environment (aviation and/or performance improvement experience highly desirable)
- Proven problem-solving and analytical skills and the ability to work with complex data sets across multiple systems
- Able to effectively interpret data and present insights (including from incomplete data sets) to influence outcomes
- Experience in change management, and identifying, driving, and implementing operational improvements and efficiencies in partnership with other business units/stakeholders
- Strong stakeholder management skills and ability to work collaboratively with senior leaders and operational teams
- Demonstrated organisational skills with the ability to work to a designated timeline
- Clear leadership experience and proven ability to develop and coach team members to leverage data to inform insights
- Good written and oral communication skills
- Forward thinking with the ability to understand the 'big picture' and distil trends and insights across business units and time horizons
Qantas Airways is a leading airline that operates a fleet of aircraft from its base at Perth Airport. We are a wholly owned subsidiary of the Qantas Group, providing high capacity air charter and regular passenger transport services. We operate a fleet of jet aircraft and specialise in mining industry charters, regional airline services, routine and emergency freight, and corporate charter flying.
We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application.
