Operations Director

4 weeks ago


North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time

About the Role

We are seeking an experienced Operations Manager to join our Customer Fulfillment team in Moorebank. As an Operations Manager, you will play a critical role in leading our team of Area Managers and delivering inspiring, inclusive leadership.

Key Responsibilities

  • Maintain Health and Safety standards within your remit area and promote an inspiring Health and Safety culture on-site.
  • Become a subject matter expert on specific, larger-scale processes and activities within FCs.
  • Handle timely data collection, updating operations metrics on an hourly basis, in your inventory control and systems environment.
  • Aim to achieve productivity targets, reduce cost per unit, eliminate errors, and ensure a high-quality customer experience.
  • Work closely with other support teams on staffing plans, schedules, and performance levels.
  • Implement process change and contribute to cross-functional Six Sigma initiatives within your site and the broader Amazon Operations network.

Requirements

  • Previous experience in leading large, diverse teams.
  • Experience in employee and performance management.
  • Excellent communication skills, both verbal and written.
  • Completed Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
  • Proven experience in a similar, innovative logistics, distribution, or manufacturing environment.
  • Proven ability in establishing and carrying out root cause analysis and extracting and analyzing data.

About Amazon

Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.



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