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Operations Director

1 month ago

North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time

About the Role

We are seeking an experienced Operations Manager to join our Customer Fulfillment team in Moorebank. As an Operations Manager, you will play a critical role in leading our team of Area Managers and delivering inspiring, inclusive leadership for the teams you supervise.

Key Responsibilities

  • Maintain Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site.
  • Become a subject matter expert on specific, larger-scale processes and activities within FCs.
  • Handle timely data collection, updating operations metrics on an hourly basis in your inventory control and systems environment.
  • Aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure a high-quality customer experience.
  • Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels.
  • Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon Operations network.

Requirements

  • Previous experience in leading large, diverse teams.
  • Experience in employee and performance management.
  • Excellent communication skills, both verbal and written.
  • Completed Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
  • Proven experience in a similar, innovative logistics, distribution or manufacturing environment.
  • Proven ability in establishing and carry out root cause analysis, and then extract and analyse the data you generate.

About Amazon

Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.