Operations Coordinator

2 weeks ago


Docklands, Victoria, Australia JB Hi-Fi Full time

About JB Hi-Fi

JB Hi-Fi is a leading retailer in Australasia, with over 200 stores and 7,000 team members across Australia and New Zealand. We specialize in consumer electronics, home entertainment, and small appliances, offering the widest range and best prices to our customers.

About the Role

We are seeking an Operations Coordinator to join our team. As an Operations Coordinator, you will be responsible for ensuring the smooth operation of our stores, including stock flow, customer service, and inventory management. You will work closely with our operations team to achieve our budget targets and provide excellent customer service.

Key Responsibilities

  • Prioritize tasks and coordinate the operations team to maintain a high level of efficiency in the back of house.
  • Manage stock flow, including inbound goods, processing, returns, transfers, and invoice management.
  • Provide exceptional customer service and resolve customer complaints and queries in a timely and professional manner.
  • Build and maintain effective relationships with internal and external stakeholders.

About You

We are looking for a motivated and organized individual who is passionate about working in a fast-paced retail environment. You will have strong multi-tasking skills, attention to detail, and excellent communication skills. You will also have experience in inventory management and customer service.

Why Join JB Hi-Fi?

  • Work with a dynamic and supportive team.
  • Enjoy generous team member discounts across a range of products.
  • Participate in team member sales incentives.
  • Receive training to help you grow and develop in your career.
  • Take advantage of 12 weeks paid maternity leave.
  • Access an Employee Assistance Program.


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