Cardiac Rhythm Management Specialist

3 weeks ago

Sydney, New South Wales, Australia Medtronic Full time

Careers That Change Lives

We are seeking a highly organized and detail-oriented Associate Product Specialist to join our Cardiac Rhythm Management (CRM) business. As a key member of our team, you will be responsible for managing multiple tablet management implementations simultaneously, ensuring Medtronic quality measures are maintained, and exploring sustainable and efficient options for effective ANZ CRM Tablet management.

A Day in the Life

You will collaborate with multiple teams, including CRM Field Team, CRM Remote Service Specialist Team, and CRM Marketing Team. Your responsibilities will include:

  • Managing tablet leasing and replacement/kitting cycles across ANZ
  • Ensuring Medtronic quality measures are maintained
  • Exploring/plan/implementing sustainable and efficient options for effective ANZ CRM Tablet management
  • Customer care with tablet management/troubleshooting
  • Internal team education, communication, and alignment
  • Effective tracking and reporting

Must-Have:

  • Bachelor's Degree
  • Required to travel up to 25%, valid driver's license required

Nice to Have:

  • Experience with hospital system implementations
  • Experience in cardiac rhythm device management (e.g. pacemakers, defibrillators, or electronic medical records field)
  • Experience in healthcare industry
  • Highly organized with demonstrated project management or project coordination experience
  • Familiarity with the following technologies, including but not limited to: Apple iOS and tablets, Android OS and tablets, Basic networking, Microsoft Office

Our Offer:

We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:

  • Range of on-demand online health and wellness training resources, apps, videos, and communities
  • We invest in professional training and development for employees at all levels
  • Our Employee Resource Groups (ERG) - foster awareness and inclusion in the workplace
  • Various insurance benefits include life and disability, salary continuances, salary sacrifice and Superannuation
  • We have generous employee referral programs, corporate discount programs, leave benefits, and more

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