Cardiac Rhythm Management Specialist

3 weeks ago

Sydney, New South Wales, Australia Medtronic Full time

Careers That Change Lives

We are seeking an experienced Associate Product Specialist to join our Cardiac Rhythm Management (CRM) business and support the implementation and continuity of Medtronic's iPad-based applications within the Australia and New Zealand (ANZ) region.

Medtronic's Cardiac Rhythm Management portfolio offers devices and therapies that treat patients with abnormal heart rhythms and heart failure. Our CRM innovations are now more important than ever, and we are looking for a talented individual to help us transform the lives of people with cardiac arrhythmias and heart failure.

A Day in the Life

As an Associate Product Specialist, you will be an integral member of our highly successful Cardiac Rhythm Management (CRM) business. You will utilize project management skills to robustly manage multiple tablet management implementations simultaneously. You will work collaboratively across multiple teams, including CRM Field Team, CRM Remote Service Specialist Team, and CRM Marketing Team.

  • Manage tablet leasing and replacement/kitting cycles across ANZ.
  • Ensure Medtronic quality measures are maintained.
  • Explore/plan/implement sustainable and efficient options for effective ANZ CRM Tablet management.
  • Provide customer care with tablet management/troubleshooting.
  • Internal team education, communication, and alignment.
  • Effective tracking and reporting.

Requirements

  • Bachelor's Degree.
  • Required to travel up to 25%, valid driver's license required.

Preferred Qualifications

  • Experience with hospital system implementations.
  • Experience in cardiac rhythm device management (e.g. pacemakers, defibrillators, or electronic medical records field).
  • Experience in healthcare industry.
  • Highly organized with demonstrated project management or project coordination experience.
  • Familiarity with Apple iOS and tablets, Android OS and tablets, Basic networking, and Microsoft Office.

Our Offer

We recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success. We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits:

  • Range of on-demand online health and wellness training resources, apps, videos, and communities.
  • We invest in professional training and development for employees at all levels.
  • Our Employee Resource Groups (ERG) foster awareness and inclusion in the workplace.
  • Various insurance benefits include life and disability, salary continuances, salary sacrifice, and Superannuation.
  • We have generous employee referral programs, corporate discount programs, leave benefits, and more.

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