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Optimizing Workforce Solutions

3 weeks ago

Tasmania, Australia beBeeResourcePlanning Full time $90,000 - $120,000

Role Summary

This is a highly skilled position that plays a key role in driving the success of our business. As a Resource Planning Manager, you will be responsible for developing and maintaining operating disciplines across multiple operations.

Key Responsibilities:

  • Develop relationships with operational leads to drive cost-effective staff scheduling outcomes
  • Manage real-time execution and vendor relationships to support process efficiency
  • Maintain Care-specific incident management protocols and business continuity coordination
  • Plan and execute business-driven change while maintaining performance expectations

Requirements

  • Minimum 3 years of experience in resource planning
  • Strong MS Office skills and reporting experience
  • Ability to work with large contact centers and manage complex workflows
  • Drive, eagerness to learn, and strong communication skills

What We Offer

  • Flexible hybrid working arrangement
  • Stay Connected Mobile' – Access to a free mobile plan
  • Stay Connected NBN' – Access to a free NBN 100 plan
  • Additional leave days for personal use
  • Access to TPG Learning Hub platform and internal development opportunities
  • Corporate Partner Discounts

Come Join Us

We're committed to creating an accessible workplace where everyone feels safe to bring their authentic self to work. If you think this role is a great fit but don't meet every qualification, we encourage you to apply. You might just be the perfect candidate for us.

TPG Telecom acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where our office is located.

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies.