
Cleaning Operations Manager
1 day ago
A Housekeeping Supervisor plays a pivotal role in maintaining high standards of cleanliness. Their responsibilities encompass assigning tasks, inspecting work to ensure it meets expectations, and providing comprehensive training on customer request handling.
Key Responsibilities:- Develop and implement effective cleaning protocols
- Direct and oversee staff on a daily basis to guarantee seamless operations
- Conduct regular inspections of rooms, common areas, stairways, and lounge spaces to maintain exceptional cleanliness standards
- Coordinate shifts and ensure adequate staffing levels, including arranging replacements for absent team members
- Deliver expert training on cleanliness, tidiness, and hygiene best practices
- Motivate team members, address performance issues, and provide support where necessary
- Respond promptly to customer complaints and special requests
- Monitor and replenish cleaning supplies stock to prevent shortages
- Participate in large-scale cleaning initiatives as required
- Ensure compliance with safety and sanitation policies at all times
Essential Qualifications:
- Proven experience in housekeeping supervisor or similar roles
- Demonstrated hands-on expertise in cleaning and maintenance tasks within large organizations
- Ability to operate industrial cleaning equipment and products efficiently
- Excellent organizational and team management skills
- Capacity to handle physically demanding tasks with stamina and resilience
- Flexibility to work various shifts, including evenings and weekends
- Exceptional written and verbal communication skills
- Strong interpersonal skills
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Cleaning Manager
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Cleaning Operations Manager
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