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Food Safety Manager

2 months ago

Gold Coast, Queensland, Australia 21c Museum Hotels Full time
Job Summary

We are seeking a highly skilled Food Safety Manager to join our team at 21c Museum Hotels. As a key member of our operations team, you will be responsible for ensuring the highest standards of food safety and quality assurance across all our venues.

Key Responsibilities
  • Food Safety Management
    • Develop, implement, and maintain comprehensive food safety management systems (HACCP or equivalent) across all restaurants.
    • Ensure compliance with local, state, and federal food safety regulations.
    • Monitor food handling, preparation, and storage processes to ensure they meet safety standards.
    • Conduct regular inspections and audits of kitchens and food preparation areas.
    • Identify and mitigate potential food safety hazards.
  • Hygiene and Sanitation
    • Develop and implement cleaning schedules and protocols for all areas of the restaurants, including kitchens, dining areas, and restrooms.
    • Ensure that cleaning and sanitation procedures are followed consistently by all staff.
    • Oversee the proper maintenance of sanitation equipment.
    • Ensure waste management procedures are in place and followed.
    • Work closely with kitchen and front-of-house teams to ensure a seamless integration of hygiene practices.
  • Team Training and Development
    • Train team members in food safety, hygiene, and sanitation best practices.
    • Conduct regular refresher training sessions to keep team members updated on the latest food safety standards.
    • Train the external Stewarding team on required Food Safety compliances and identify gaps.
    • Monitor team performance and provide feedback to ensure adherence to hygiene protocols.
    • Collaborate with the People and Culture team to incorporate food safety into the onboarding process for new hires.
    • Ensure Ennismore and Accor training initiatives are implemented with particular emphasis on coordinated and structured on-the-job training to align with service standards and service procedures.
    • Ensure bi-annual talent review is conducted utilizing the Ennismore performance review system, and ensuring the appropriate documentation is maintained to the required standard; correct performance issues and counsel as required.
    • Participate in scheduled compliance training and development programs provided by Ennismore.
  • Compliance and Reporting
    • Keep up to date with changes in food safety and hygiene regulations.
    • Prepare for and facilitate health department inspections.
    • Maintain records of inspections, audits, and any incidents of non-compliance.
    • Report any food safety issues to senior management and work on corrective actions.