
Customer Service Specialist
1 day ago
Job Title: Customer Service Specialist
At our retail outlet, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our frontline team, you will be responsible for delivering exceptional customer service, promoting products and offers, operating point-of-sale systems, and maintaining a safe working environment.
Key Responsibilities:
- Deliver outstanding customer service, ensuring that every interaction is positive and memorable;
- Promote products and offers to customers, increasing sales and driving business growth;
- Operate point-of-sale systems efficiently and effectively, processing transactions with accuracy and speed;
- Maintain a safe and clean working environment, adhering to health and safety standards;
- Contribute to the effective merchandising and stock control, ensuring premium presentation of our stores.
Requirements:
- A strong passion for delivering excellent customer service and building relationships;
- Previous retail experience, preferably in a similar role or industry;
- Excellent communication and interpersonal skills, with the ability to work well in a team environment;
- A confident and energetic approach, with a willingness to learn and take on new challenges;
- The ability to work in a fast-paced environment, adapting to changing situations and priorities.
Benefits:
- A competitive hourly rate and annual bonus scheme;
- Access to employee discounts through our Booster platform;
- Free financial and health wellbeing counselling;
- Opportunities for career growth and professional development within our expanding national network.
About Us:
We are a leading retailer with a commitment to delivering a modern consumer retail offer and becoming your chosen destination for quality food, coffee, and fuel. With over 6,000 fuel and convenience sites across Europe and the US, we bring a wealth of experience to our retail operations in Australia.
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