Retail Operations Manager

1 week ago


Cheltenham, Victoria, Australia Cotton On Group Full time

Be part of a dynamic team at the Cotton On Group, where everyone is welcome and appreciated.

As the Head of Retail, you will play a key role in enabling our vision by leading, engaging, and inspiring high-performing teams that focus on people and our customers to maximize national business performance.

Reporting into the Brand Manager, you will be responsible for our Australian market for the Cotton On, Cotton On Body, Cotton On Kids, and Rubi Brands across our full-price and outlet portfolios.

Key responsibilities include:

  • Building and driving culture that provides direction and purpose to challenge and inspire others across the country
  • Leading and developing capability through your State teams that enables performance and builds an internal talent pipeline for future succession
  • Delivering and embedding excellence across the business to enhance the customer experience
  • Impact and influence key business functions to maximize efficiencies and simplify processes that improve the experience for teams and customers
  • Delivering on business profitability through clear direction, commercial decision-making, and operational excellence
  • Developing and executing retail brand strategy to maximize sales performance and drive business productivity

It's a role that requires a passion for retail, a strong leadership style, and a commitment to excellence. If you're looking for a challenge that will take you places, apply now.



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