Optical Retail Manager

2 months ago


Cheltenham, Victoria, Australia Oscar Wylee Full time
About the Role

We are seeking an experienced Assistant Store Manager to support our Store Managers in overseeing the day-to-day operation of our retail arm. This role involves ensuring compliance with company policies and procedures, particularly when the Store Manager is not on shift.

The successful candidate will collaborate closely with our Optometrists to deliver a superior customer experience. They will set a positive example for our store team members and be able to resolve less complex problems.

About the Person

This role suits individuals with strong experience in customer-facing roles, particularly in retail and healthcare industries. Optical industry experience is beneficial, but not essential. We are looking for effective and caring leaders who are organized, able to think on their feet, and make good decisions that support the continued growth of our brand.

  • Minimum 3 years of strong experience in customer-facing roles involving sales.
  • Experience supervising other workers and delivering on-site training to junior members of a team.
  • Ability to demonstrate the skill of building meaningful and long-term relationships with customers.
  • Collaborative and consultative team-work and leadership style.

This is a great opportunity for someone looking to continue to grow beyond a customer-facing role. We are often able to support relocation to meet the work-life needs of our staff.

If you are interested in joining a growing global network of optometry service providers, please apply. We look forward to reading your application.



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