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Digital Transformation Strategist

2 months ago

Brisbane, Queensland, Australia Microsoft Full time
Job Description

Overview

This is a 14-month maternity leave cover role that will provide an opportunity to work with Microsoft Australia's Education business.

Why Microsoft

Our passion for innovation, technology, and making a meaningful impact drives everything we do at Microsoft Australia. This shared passion inspires our team and customers to think bigger.

About the Role

This Account Technology Strategist (ATS) role is ideal for individuals who thrive in working with business leaders and technical teams, leveraging their industry, business, and technical expertise. As a Microsoft team member and leader, your daily actions will contribute to our inclusive culture, enabling your technical team to bring innovative solutions to University customer challenges.

Purpose of the Role

The purpose of this role is to support the digital transformation of our Queensland (QLD) University customers. You will design the strategy and architecture to drive the customer's innovation agenda, ideate with them to inspire them around the possibilities that technology can provide, and own and strengthen executive customer relationships.

Responsibilities

  • Customer and Industry Insights
    • Synthesize various business and education industry insights, including global best practices, case studies, and deep industry expertise.
    • Provide alternate perspectives to enable customers to consider alternatives and adapt strategies, plans, and solutions.
    • Address broader business challenges and deliver solutions by integrating Microsoft technology.
  • Trusted Advisor
    • Provide thought leadership inclusive of IT, business strategy, and technology landscape.
    • Leverage deep understanding of customers to set strategy, lead extended teams, and provide technical guidance.
    • Act as the voice of the customer, providing insights, feedback, and challenges to internal teams.
  • Technology Strategy Formulation
    • Advise on gaps in customer situations that would benefit from Microsoft solutions.
    • Drive action to bring strategic, long-term vision to fruition.
    • Act as a strategic link between Microsoft and the customer for building a technology strategy.
  • Technology Sales: Demand Generation and Orchestration
    • Drive opportunities based on industry best practices and create demand.
    • Develop plans to create and qualify opportunities for product and solution sales.
    • Lead technical teams to drive opportunities and reach out to key stakeholders.
  • Differentiated Value Proposition
    • Act as the customer's Technology Mentor, advising on solutions and aligning Microsoft capabilities with customer needs.
    • Lead customer business transformations through digital technologies, ensuring business outcomes and value creation.
    • Capture line-of-business wins as references for scale.
  • Mapping and Account Planning
    • Orchestrate internal teams and partner ecosystem for demand generation.
    • Bridge technology resources with the customer proactively.
  • Education and Thought Leadership
    • Motivate and inspire technical resources towards customer's business transformation.
    • Deliver regular industry/technology engagements to drive execution and focus on competitive advantage.