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Key Operations Professional

3 weeks ago

Darwin, Northern Territory, Australia beBeeOperations Full time $60,000 - $80,000
Job Title: Operations Assistant

We are seeking a skilled Operations Assistant to join our team. The successful candidate will provide operational support to the Branch Manager, assisting with planning and scheduling of employee and vehicle daily programming for removals.

About the Role
  • Achieve personal and operational targets and key performance indicators
  • Lead, coach, mentor, and manage the operational team to deliver exceptional customer service
  • Identify opportunities for improvement, create action plans, and receive commitments to ensure outcomes/results are achieved
  • Control activities in a cost-effective manner
  • Oversight of efficient employee and vehicle daily programming for local, interstate, and international removals
  • Maintain accurate, precise, and complete documentation within the warehouse management system
  • Briefing and debriefing of crews in a timely manner
  • Manage operational service delivery issues to resolution
  • Participate in operational duties to cover staff and work with the team

Key Responsibilities: Achieving personal and operational targets, leading the operational team, controlling activities, maintaining documentation, briefing crews, managing service delivery issues, and participating in operational duties.

Required Skills and Qualifications:
  • Strong communication and interpersonal skills
  • Ability to plan and coordinate multiple tasks and projects
  • Excellent problem-solving and analytical skills
  • Leadership and management skills
  • Operational knowledge and experience
  • Strong attention to detail and organizational skills

Benefits: Dedicated training, wellbeing programs, and rewards platforms.