
Director of Digital Transformation and Operations
7 days ago
This is a strategic leadership role responsible for overseeing IT service delivery, operations, and procurement. The Associate Director will ensure operational excellence, risk mitigation, and cost-effective resource management across digital and physical assets.
The role requires developing and leading a high-performing team culture that emphasizes structured, proactive risk management, strong employee engagement, and a high degree of communication and transparency. The Associate Director will foster an environment of continuous improvement, innovation, and accountability.
Key Responsibilities:
- Oversight of IT and property service delivery providers to ensure optimal contractual outcomes.
- Leadership in planning, implementation, and maintenance of IT cloud, network, and end-user computing systems.
- Management of facilities and physical assets, ensuring compliance and cost-effective operations.
- Development and implementation of a whole-of-organisation property strategy aligned with operational needs.
- Leadership in procurement strategy, policy, and operations to ensure transparency and value for money.
- Oversight of sourcing, negotiation, and supplier performance, collaborating with stakeholders to forecast demand.
Required Capabilities:
These are essential unless otherwise indicated.
Candidate Qualifications:- Bachelor's or Master's degree in Information Technology, Business Administration, Facilities Management, or a related field.
- 10+ years of progressive leadership experience across IT operations, property, and/or procurement.
- Strong knowledge of IT infrastructure, and procurement best practices.
- Experience working in government applying the PGPA Act and Commonwealth Procurement Rules.
Desirable Skills:
- Strategic and Operational Leadership: Sets clear direction and translates strategy into effective plans.
- Risk and Compliance Management: Proactively manages risks and ensures compliance with relevant standards and regulations.
- Problem Solving and Decision Making: Applies analytical thinking and data-driven insights to solve complex challenges.
- Financial and Contract Management: Manages budgets, procurement, and vendor contracts with a focus on value and cost control.
- Communication and Stakeholder Engagement: Communicates clearly with diverse stakeholders.
- Team Development and Engagement: Builds a high-performing, engaged team culture.
Cultural Capability:
- Awareness and understanding of Aboriginal and/or Torres Strait Islander societies and culture.
- Ability to liaise and communicate sensitively and effectively with Aboriginal and Torres Strait Islander staff.
We are committed to diversity and inclusion. We encourage applications from Aboriginal and Torres Strait Islander people.
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