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Expert Solutions Advisor
2 weeks ago
We're looking for a Customer Solutions Expert who can connect with our customers and provide tailored solutions to meet their needs.
About the RoleThis role involves being a customer champion, discovering what our customers want and need, and helping them use technology in their daily lives.
Key Responsibilities- Staying up-to-date with the latest devices, accessories, and perks.
- Providing value-driven solutions for our customers that fit their lifestyle.
- Offering support to troubleshoot technical queries and help customers confidently use our app to resolve issues at home.
- A competitive salary package with opportunities for incentives and bonuses.
- A SIM plan with unlimited calls, texts, and data, so you'll never pay a phone bill again.
- A range of leave benefits, including volunteer leave, parental leave, and additional days off.
- In-depth training on the latest tech, leadership, and coaching skills.
- Excellent communication skills and adaptability.
- An enthusiasm for technology and a willingness to learn about the latest gadgets and trends.
We believe in collaboration and empowering our employees to make a positive impact. If you're passionate about delivering exceptional customer experiences, let's work together