Adelaide Event Coordinator

2 weeks ago

Adelaide, South Australia beBeeEvent Full time $60,000 - $80,000

We are seeking an Event Coordinator to join our team at IHG Hotels & Resorts in Adelaide. The successful candidate will be responsible for coordinating events, meetings and conferences.

About the Role:

The Conference and Events Coordinator will be required to liaise with clients to build accurate events bookings, deliver exceptional service standards and respond to meeting & events enquiries.

Key Responsibilities:

  • Liaising with clients to ensure all their requirements are met
  • Delivering exceptional customer service and ensuring client satisfaction
  • Responding to meeting and events enquiries and upselling to maximise sales and revenue
  • Accurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular reports for the Operations Team

Please note that a passion for providing excellent customer experiences and client engagement is essential for this role.

What We Need From You:

To succeed in this role you will need:

  • A minimum of 2 years experience working in groups, meeting and events in a hotel or sales role
  • Excellent administrative and time-management skills
  • Confidence in proactively preventing problems and ability to handle service recovery following any complaints
  • A love of working in a fast-paced and motivated team environment
  • Experience using Opera, Microsoft Outlook, Word and Excel and Infrasys an advantage
  • Experience using Salesforce is desirable but not essential
Benefits:

This role offers a competitive salary package including:

  • A competitive salary
  • Full uniform
  • Impressive room discounts
  • Some of the best training in the business
Company Culture:

At IHG Hotels & Resorts, we welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

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