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Operational Team Professional

2 weeks ago

Wanneroo, Australia beBeeCustomerFocussed Full time $57,000
Job Description

We are seeking a motivated and customer-focused team member to join our organisation in Wanneroo. As an integral part of our customer-facing team, you will effectively deliver store operations activities in support of a sales-driven culture and profitable sales growth.

Main Responsibilities:

  • Cash handling and banking integrity
  • Tendering transactions
  • Systems access and data integrity
  • Store web sales and extended warranty claims
  • Telephone management and enquiries
  • Marketing and promotional activity
  • Contribute to financial performance through effective inventory management and management of controllable expenses
  • Manage all sales channel fulfillment in line with procedures
  • Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required
  • Contribute to brand and store experience through quality merchandising, in-store marketing and presentation

Required Skills and Qualifications:

  • Customer Focus- Does everything through the eyes of the customer.
  • Drives Results- Consistently achieves results, even under tough circumstances.
  • Demonstrate Self-Awareness- Uses feedback and reflection to gain insight into personal strengths and weaknesses.

Benefits:

  • A fast-paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
  • Competitive remuneration to recognise employees for their effort.
  • Access to exciting career opportunities and comprehensive training and development programs.
  • Fantastic discounts across the JB Hi-Fi Group.
  • 12 weeks paid parental leave for eligible primary carers.
  • An Employee Assistance Program (EAP) providing counselling and wellbeing resources.

About Us:

Our organisation is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you, please don't hesitate to apply.