Operational Support Specialist

2 days ago

Wanneroo, Australia beBeeAdministrator Full time $35,000 - $50,000

We are seeking a dedicated and skilled Store Administrator to join our team. As a vital member of our customer-facing unit, you will play a pivotal role in supporting sales growth and profitable operations.

Key Responsibilities
  • Deliver effective store administration, ensuring seamless day-to-day operations in line with standard procedures.
  • Cash handling and banking integrity: accurately manage cash transactions, reconcile discrepancies, and maintain precise records.
  • Tendering transactions: process payments efficiently, adhering to company policies and industry standards.
  • Systems access and data integrity: safeguard sensitive information, troubleshoot technical issues, and ensure accurate data entry.
  • Store web sales and extended warranty claims: handle online transactions, resolve customer inquiries, and maintain up-to-date records.
  • Telephone management and enquiries: provide exceptional customer service, addressing concerns and resolving issues promptly.
  • Marketing and promotional activity: contribute to in-store displays, promotions, and events, enhancing the overall shopping experience.
  • Contribute to financial performance through effective inventory management: optimize stock levels, minimize waste, and maintain efficient supply chains.
  • Manage all sales channel fulfillment: ensure timely delivery of products, maintain accurate records, and meet customer expectations.
  • Work collaboratively as part of a team: foster a positive and inclusive work environment, promoting open communication and mutual respect.
Key Competencies
  • Customer Focus: Deliver exceptional customer experiences, consistently meeting or exceeding customer expectations.
  • Drives Results: Achieve tangible results, even in challenging circumstances, by identifying opportunities, prioritizing tasks, and executing plans effectively.
  • Demonstrate Self-Awareness: Recognize personal strengths and weaknesses, utilizing feedback and reflection to drive growth and development.

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