Dining Team Member

2 days ago

Sydney, New South Wales, Australia beBeeAttentive Full time $55,000 - $75,000
About Us

We are a global hospitality firm delivering exceptional customer experiences across Australia and New Zealand.

Our team prides itself on genuine care and unique guest interactions.

The Role

We seek an attentive Food Service Attendant to join our team. You will assist in running the hotel's dining outlets, ensuring top-tier service aligns with industry standards.

Key Responsibilities
  • Customer Interaction: Provide excellent service in the restaurant and bar, greeting, serving, and meeting guest needs throughout their visit.
  • Team Support: Lead and motivate attendants, ensuring they are equipped with the right tools, training, and support to deliver excellence in service.
  • Operational Excellence: Assist with daily operations, including stock management, financial transactions, ordering, and maintaining highest standards in food and beverage service.
  • Upselling: Suggest and promote restaurant and bar products to enhance guest experience and maximize revenue.
  • Guest Relations: Build positive relationships with guests, remembering names, and anticipating needs. Handle concerns promptly and professionally.
  • Compliance: Ensure adherence to local regulations regarding responsible service of alcohol (RSA), health and safety standards, and hotel procedures.
  • Training & Development: Participate in team training and development, fostering a positive work environment.
Requirements
  • Previous Experience: Previous experience as a waiter or bartender, with a passion for hospitality and customer service.
  • Leadership: Ability to lead by example, providing guidance and support to your team to ensure a smooth and efficient service.
  • Communication: Strong verbal and written communication skills. Ability to build rapport with guests and colleagues.
  • Problem Solver: A calm and collected individual, able to resolve issues efficiently.
  • Legal Requirements: Must hold a Responsible Service of Alcohol (RSA) Certificate and meet legal work requirements in Australia.
  • Energy & Passion: High energy level and passion for hospitality, with the ability to thrive in a fast-paced environment.
Why Join Us?
  • Personal Growth: We foster individuality, creativity, and passion. Bring your unique self to work every day.
  • Professional Development: Take initiative, focus on continuous improvement, and make a difference.
  • Making a Difference: Your work matters, creating memorable experiences for guests and making a real impact.

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