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Supervisor - Metro Store

2 months ago

Newcastle, New South Wales, Australia TFG Brands London Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Supervisor. As a key member of our store operations team, you will be responsible for delivering exceptional customer service and driving sales growth in our Metro Store.

Key Responsibilities

  1. Customer Service and Sales: Actively greet, assist, and sell to customers in a professional and consultative manner, with the aim of building multiple sales and championing our high-quality premium products.
  2. Store Operations: Work in partnership with the in-store team to deliver an inspirational picture of the TFG Brands London vision, maximizing branch profitability in line with wider business objectives and promotional incentives.
  3. Commercial Approach: Maintain a commercial approach to role and operations, handling transactions accurately and anticipating future opportunities to keep customers engaged.
  4. Store Management: Assist in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination.

About You

We are looking for a reliable and motivated individual who is flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment, sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.

About TFG Brands London

TFG Brands London is a luxury women's fashion brand, showcasing timeless British style and expert craftsmanship. We pride ourselves on crafting pieces that our customers love to wear, with a focus on feminine, everyday polish alongside standout event dressing. As a member of our team, you will be part of a dynamic and inclusive culture that welcomes, develops, and celebrates a diversity of backgrounds, experiences, and ideas.