
Fitness Enthusiast Career Opportunity
2 weeks ago
About the Role:
You will be working as a Member Support Consultant, interacting with our members and inspiring them to achieve their fitness goals.
No two days are the same in this role, and you will have the opportunity to interact with people from all walks of life.
Your primary focus will be on driving membership growth by performing outreach activities, generating and converting high-quality sales leads through community outreach and referrals campaigns.
Additionally, you will aid membership retention through positive interaction with existing members, assisting them with enquiries, and providing exceptional customer service that motivates them to continue their fitness journey.
Key Responsibilities:
- Proactively contribute to sales growth using sales promotions and referrals campaigns
- Generate and convert high-quality sales leads through community outreach, seeking referrals, and identifying new business opportunities
- Achieve the required number of lead contacts via telephone to maximise sales opportunities
- Provide sales presentations and tours to prospective members
- Create great member journeys via positive and personalised interactions
- Achieve successful outcomes to enquiries
- Open and close the club as per the club roster
- Participate actively in member retention programs, inspiring members to continue their fitness journey
- Regularly conduct service calls to new and existing members to keep them engaged in their journey, recommending club-based products that boost results and amplify experience
Requirements:
- Current First Aid & CPR certificate
- A problem-solving mindset - provide solutions that meet the needs of our potential members
- A gift for communication - talk to anyone with ease and inspire them to take action
- Drive - goal-focused and continuously looking for new ways to excel yourself
- A team player - rally through hard times and celebrate personal and team success
- Customer focused - build rapport with people of all backgrounds and motivated to help them achieve their goals
What We Offer:
- A career with meaning - positively impact lives on a daily basis
- An energetic and supportive culture - feel like part of the family from day one
- A competitive remuneration package - made up of base salary and commission, plus super
- A complimentary Platinum Fitness membership
- Career opportunities across our brands, locations, and disciplines
- Access to industry leading learning and development content - elevate your professional and personal growth
- Unlock your potential and conquer new heights with exciting learning opportunities
About Us:
We aim to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings.
We support over 585,000 members in leading healthier lifestyles through our portfolio of globally recognised brands.
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