
Career Opportunity in Customer Support
2 weeks ago
We are seeking a skilled and customer-focused Customer Support Specialist to join our award-winning contact centre team. As a key member of the team, you will be responsible for delivering exceptional customer service and client satisfaction.
The role operates on a hybrid model, with 2 days per week in-office presence and rotating roster from 8am to 7pm, Monday to Friday.
- Handle Inbound and Outbound Calls
- Manage Client Relationships
- Assist with Client Inquiries
- Draft and Produce Client Communications
- Manage Chat and Email Inquiries
- Support Key Advisers
- Apply Effective Problem-Solving Skills
- Experience in Superannuation or Managed Funds
- Proven Client Service Experience
- Energetic and Motivated
- Strong Problem-Solving Skills
- Excellent Communication Skills
This role offers opportunities for career development within the team and contributes to delivering outstanding results in a dynamic and supportive environment.
OthersPlease note that this is a [insert type of job] position, and we welcome applications from motivated individuals who are passionate about delivering exceptional customer service.
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