Mental Health Care Provider

2 weeks ago

Sydney, New South Wales, Australia beBeeMental Full time $75,000 - $90,000
Residential Service Leader Job Description

Delivering excellence in quality care provision is at the forefront of our service delivery model. As a Residential Service Leader, you will play a pivotal role in the day-to-day operations, working closely with the Service Manager to provide leadership and mentoring sessions to a team of support workers.

Key responsibilities include:

  • Facilitating and monitoring the integration and coordination of care for clients.
  • Operational management of a team of Residential Support Workers, including disciplinary measures, recruitment, selection, personal career development, statutory and mandatory training, and delegating as appropriate.
  • Providing high-level service input and advice to stakeholders, ensuring high standards of client care at all times.

This role also involves monitoring and reviewing systems and processes used in Client Services, analysing service delivery outcomes, and enhancing the effectiveness of support for persons with a mental illness.

For this position, we are seeking an individual with:

  • A completed degree or Diploma qualification in a relevant discipline.
  • A minimum of 1 year's experience leading a team or as a Senior Support Worker, with demonstrated experience in mentoring and coaching other support workers.
  • Ability to consult and engage with a wide range of stakeholders.
  • Experience in working within a residential recovery and resilience-based model.
  • Experience and skills in working with people experiencing mental illness.
  • Demonstrated capacity to relate to clients and other stakeholders with dignity and respect.
  • Ability to think and act calmly and deal sensitively with distressed people.
  • Commitment to professional development and willingness to participate in training as required.
  • Proficiency in the use of computer and Microsoft Office.
  • Eligibility to apply for NDIS worker screening clearance.
  • Current drivers license and access to a reliable motor vehicle.

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