IT Support Specialist

2 days ago

Perth, Western Australia beBeeTechnical Full time $90,000 - $130,000

Job Summary:

We are seeking an experienced IT professional to provide third-level support for Perenti Enterprise Applications, including Pronto and Coupa. This role will involve triaging incidents, providing technical support, and ensuring software installations and upgrades are implemented efficiently.

Key Responsibilities:

  • Triage and resolve complex IT issues
  • Provide expert technical support to users
  • Maintain accurate records of fault resolution and contact details
  • Ensure timely software implementations and upgrades

Requirements:

  • 5+ years of relevant IT experience
  • Experience with administering Pronto and Coupa
  • Working knowledge of ServiceNow or equivalent job tracking system

What We Offer:

We provide a competitive remuneration package, flexible working arrangements, hybrid work options, paid parental leave, employee support services, regular pulse-checks, and employee surveys, commitment to ongoing development, relocation assistance, and more.

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