Dining Experience Lead

3 days ago


Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full time
Job Summary

We are seeking an experienced and skilled In-Room Dining Assistant Manager to join our team at Four Seasons Hotel Sydney. As a member of our In-Room Dining department, you will play a key role in ensuring that our guests enjoy a seamless and enjoyable dining experience in the comfort of their own rooms.

In this role, you will have the opportunity to develop your leadership skills, work with a talented team, and contribute to the success of our hotel. If you're passionate about delivering exceptional guest experiences and driving results, we encourage you to apply for this exciting opportunity.

About Four Seasons

Four Seasons Hotels and Resorts is a global leader in the luxury hospitality industry, driven by our passion for delivering exceptional guest experiences. Our team of dedicated professionals creates unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.

We believe that life is richer when we truly connect to the people and the world around us. Our purpose is to create impressions that will stay with you for a lifetime. Whether you work with us, stay with us, live with us, or discover with us, we strive to exceed your expectations in every way.

Your Responsibilities
  • Maintain a strong operational presence across the main meal serving periods to ensure service standards and the guest experience remain at an optimum.
  • Provide leadership, development, support, coaching, and constructive feedback for the team.
  • Cultivate a culture that encourages people to connect and thrive, ensuring we remain a great place to work.
  • Drive performance, identify ways to improve how we do things, and lead the way with industry trends.
  • Be proactively involved with the recruitment, selection, and retention efforts to ensure that top talent are sought, confirmed, and retained.
  • Develop strong internal relationships across the hotel and work closely with key departments who will contribute to your success as a department.
  • Drive profitability by closely managing labour and operating expenses through effective scheduling, purchasing decisions, and stock control.
  • Ensure a high level of cleanliness and commitment to WHS, working closely with Housekeeping and Engineering in the process.


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