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Service Coordinator

2 months ago

Tamworth, Australia Australian Unity Full time

{"Key Responsibilities": "As a Service Coordinator at Australian Unity, you will be responsible for managing a portfolio of approximately 150 customers and a team of Care Workers in the Tamworth area. Your role will involve conducting initial assessments, annual reviews, and developing comprehensive care plans, all while building strong connections with clients' families. You will also be responsible for managing and resolving client escalations and complaints, as well as driving customer acquisition and growth while building a positive brand presence in the community.", "Requirements": "We are seeking a proven People Leader with a track record of cultivating a high-performing and engaged team. Experience managing remote teams is desirable but not essential. You will need to have exceptional multitasking and time management skills, as well as the ability to take ownership of customer-focused solutions. Prior experience in managing financial budgets and success rate in working to KPIs and targets is also required. Additionally, you will need to have strong stakeholder management skills and be able to drive your business outcomes.", "What We Offer": "Australian Unity offers a range of benefits, including additional leave entitlements, flexible work options, lifelong learning and career development opportunities, staff discounts, fitness passport, and novated car leasing options. We are an Equal Opportunity employer and encourage applications from all members of the community.", "How to Apply": "If you are a motivated and experienced People Leader looking for a new challenge, please click the APPLY button or contact Caroline Gray at Australian Unity for a confidential discussion."}