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Director of Infrastructure Operations
2 months ago
The Director of Infrastructure Operations at ClearCompany reports to the Chief Information Officer and is responsible for overseeing a nationally dispersed section that supports the ICT infrastructure that underpins our systems. The section has four teams consisting of Technical Assurance, Network Operations, Server Operations, and Storage and Database Operations.
Key Responsibilities:
- Ensure Infrastructure Operations is aligned to the strategic objectives of ClearCompany, outlined within key strategic documents such as the Corporate Plan, ICT Strategy, Cyber Security Strategy, and Cloud Strategy.
- Lead the section in achieving the business plan, ensuring excellence in delivery with a strong customer-centric culture.
- Champion cyber security maturity, ensuring the section uplifts and maintains ClearCompany's cyber security maturity targets.
- Develop and foster relationships both internally and with strategic partners across private and public sectors.
- Critical point of contact for major incident escalations that require strategic involvement for successful resolution.
- Performing project board executive roles across multiple ICT Infrastructure projects, ensuring proactive support is provided to the project teams to remove roadblocks and provide strategic guidance and sound judgment to successfully deliver and realise the associated benefits.
- Inputting into the operating and capital budgets for the Chief Information Officer branch, tracking spending, renewals, and service contracts in partnership with Finance, Procurement, and Governance teams.
- Preparing briefs, submissions, and reports to support information technology and business change decision-making by ClearCompany governance committees and the Executive.
Requirements:
- Proven track record of leading and inspiring multidisciplinary teams within complex ICT infrastructure environments.
- Extensive experience in steering ICT infrastructure initiatives, serving as a Senior Responsible Owner or Senior Supplier.
- A strategic thinker with the ability to shape and guide strategic directions, aligning business plans with organisational objectives.
- A dynamic approach to delivery, evidenced by a consistent history of achieving tangible outcomes.
