Customer Experience Specialist

3 days ago

Perth, Western Australia beBeeFashion Part time $40,000 - $60,000
Customer Experience Specialist

We are seeking a passionate Customer Experience Specialist to join our team at a leading retail outlet in Booragoon. As a key member of our sales team, you will be responsible for delivering exceptional customer service and styling advice, encouraging customers to return.

To succeed in this role, you must be passionate about delivering exceptional sales results, have a personal interest in current fashion trends, represent the brand with style and integrity, and support and assist the management team in completing operational responsibilities.

Key Responsibilities:

  • Provide genuine and unique experiences for every customer inline with the brand values.
  • Work collaboratively within a team environment to achieve both individual and store targets.
  • Assist with stock management and processing.
  • Assist with set up of store promotions and visual merchandising.
  • Minimise stock loss by following company loss prevention policies and procedures.

Requirements:

  • Demonstrate confidence to approach, connect and sell to our customers.
  • Demonstrate a strong customer focus and provide an outstanding customer experience.
  • Value integrity and doing things the right way.
  • Enjoy working with a team in a high energy, fast paced environment.
  • Be 'solutions focused' when faced with problems.
  • Awareness of loss prevention, health & safety, visual merchandising, as well as experience in a team environment or fashion retail is favourable but not essential.

About Us:

The brand has been making women feel beautiful since the 1950s. At the brand, we know that a woman's outfit directly relates to how confident she feels.

We are part of a successful Retail Group, inclusive of multiple brands across Australia.

Opportunities:

  • In-store coaching and comprehensive training plans with an emphasis on fashion styling and service.
  • Internal career opportunities across multiple brands and over 1,000 retail outlets.
  • 50% staff discount on amazing product.
  • Opportunities for product incentives.

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