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SaaS Growth Acceleration Specialist

1 week ago

Melbourne, Victoria, Australia ServiceNow, Inc. Full time
About Our Digital Transformation Journey

We started our digital transformation journey in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Since then, we have become a global market leader in delivering innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.

Our intelligent cloud-based platform empowers organizations to find smarter, faster, and better ways to work by seamlessly connecting people, systems, and processes. We accelerate platform adoption and drive customer business outcomes through a portfolio of products and services, delivered by world-class consultants, training and success professionals, our leading practices, methodologies, and tools, as well as our ecosystem of partners.

Role Responsibilities

In this role, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ultimately achieve the business outcomes they expected from utilizing our products.

  1. Selling Services: Create demand for new Services opportunities and partner with the ServiceNow Sales team and our partners to develop and successfully execute Services sales opportunities for your assigned territory.
  2. Collaboration: Work with software sales account teams, Customer Outcomes and Training team members, and our ecosystem of delivery partners.

To excel in this role, you should have:

  • Minimum 8 years of previous services sales experience gained within a SaaS software or solution sales organization (or reasonably equivalent).
  • New account sales focus, operating independently to identify new opportunities.
  • Demonstrable track record of achieving Services, Success, or Training sales targets and accurate forecasting.