Senior Client Advisor
2 months ago
About the Role:
In this exciting position, you will have the opportunity to deliver exceptional customer service and sales expertise to our discerning clients, embodying the luxury standards of Tiffany & Co.
Key Responsibilities:
- Develop and execute individual sales plans to achieve annual net sales targets, cultivating strong relationships with clients and delivering the Tiffany Touch.
- Utilize consultative selling skills to assist clients with merchandise selections, ensuring a personalized and exceptional shopping experience.
- Provide exceptional customer service, addressing client needs and concerns in a timely and professional manner.
- Support the sales team in achieving sales targets, providing coaching and guidance as needed.
- Participate in store opening and closing duties, ensuring a seamless and efficient sales floor experience.
- Stay up-to-date on product knowledge, industry trends, and company initiatives to provide informed and expert advice to clients.
- Collaborate with the management team to drive sales growth, improve customer satisfaction, and enhance the overall client experience.
Requirements:
- Minimum two years of retail experience, preferably in the luxury jewelry industry.
- Previous sales experience, with a proven track record of achieving sales targets.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Strong product knowledge and ability to stay up-to-date on industry trends.
- Flexibility to work a variety of shifts, including evenings, weekends, and public holidays.
What We Offer:
- A competitive salary and employee merchandise benefits.
- A dynamic and supportive team environment, with opportunities for growth and development.
- A comprehensive training program, including product knowledge and sales skills development.
- A chance to work with a world-renowned luxury brand, with a rich history and heritage.
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