Senior Client Advisor
1 month ago
About the Role:
We are seeking a highly skilled and motivated Senior Client Advisor to join our team at Tiffany & Co. In this exciting role, you will have the opportunity to deliver exceptional customer service, utilize strategic selling skills, and build strong relationships with our clients.
Responsibilities:
- Develop and execute individual sales plans to achieve annual net sales targets
- Provide personalized interactions with customers to cultivate strong relationships and drive sales growth
- Assist customers with merchandise selections using consultative and strategic selling skills
- Manage customer issues and complaints in a professional and courteous manner
- Support the store team in achieving sales targets and providing exceptional customer service
- Participate in store opening and closing duties, as well as other responsibilities as assigned
Requirements:
- Minimum two years retail experience, preferably in the jewelry industry
- Previous expert selling experience and strong customer service skills
- Demonstrable problem-solving ability and excellent communication skills
- Strong computer skills, including Word, Excel, and CRM
- Flexible working availability, including evenings, weekends, and public holidays
Benefits and Perks:
- Generous salary and employee merchandise benefits
- Opportunities for career growth and development within the company
- Collaborative and dynamic work environment
- Access to ongoing training and individual up-skilling opportunities
About Tiffany & Co:
Tiffany & Co. is one of the world's most recognizable luxury jewelry brands, known for its exquisite designs, innovative craftsmanship, and commitment to excellence. As a member of our team, you will have the opportunity to be part of a rich heritage and contribute to the creation of unforgettable experiences for our clients.
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