Senior Client Advisor

1 month ago


Perth, Western Australia Tiffany & Co Full time

About the Role:

We are seeking a highly skilled and motivated Senior Client Advisor to join our team at Tiffany & Co. In this exciting role, you will have the opportunity to deliver exceptional customer service, utilize strategic selling skills, and build strong relationships with our clients.

Responsibilities:

  • Develop and execute individual sales plans to achieve annual net sales targets
  • Provide personalized interactions with customers to cultivate strong relationships and drive sales growth
  • Assist customers with merchandise selections using consultative and strategic selling skills
  • Manage customer issues and complaints in a professional and courteous manner
  • Support the store team in achieving sales targets and providing exceptional customer service
  • Participate in store opening and closing duties, as well as other responsibilities as assigned

Requirements:

  • Minimum two years retail experience, preferably in the jewelry industry
  • Previous expert selling experience and strong customer service skills
  • Demonstrable problem-solving ability and excellent communication skills
  • Strong computer skills, including Word, Excel, and CRM
  • Flexible working availability, including evenings, weekends, and public holidays

Benefits and Perks:

  • Generous salary and employee merchandise benefits
  • Opportunities for career growth and development within the company
  • Collaborative and dynamic work environment
  • Access to ongoing training and individual up-skilling opportunities

About Tiffany & Co:

Tiffany & Co. is one of the world's most recognizable luxury jewelry brands, known for its exquisite designs, innovative craftsmanship, and commitment to excellence. As a member of our team, you will have the opportunity to be part of a rich heritage and contribute to the creation of unforgettable experiences for our clients.


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