Matcha Experience Manager

2 weeks ago

Canberra, ACT, Australia beBeeCustomer Full time $60,000 - $70,000

We are thrilled to announce the launch of a brand new specialty matcha shop in Canberra.

The ideal candidate will possess a genuine passion for delivering exceptional customer service and hospitality, alongside a strong interest in matcha culture.

With extensive training provided on our menu offerings, we seek a dedicated individual who can uphold high standards of quality and consistency in their work.

A minimum of two years' experience within the cafe industry is preferred; however, what we value most is the right attitude and genuine kindness towards customers.

This is an extraordinary opportunity to be part of a pioneering venture and contribute to shaping its future.

Our vision is to provide each customer with a memorable and warm experience.

Main Responsibilities:

  • To effectively manage daily cafe operations, including staff supervision and customer engagement
  • Maintain high standards of cleanliness, presentation, and quality of food and beverages
  • Deliver excellent customer service and ensure customer satisfaction
  • Collaborate with the team to develop and implement innovative ideas and initiatives

About Our Business:

Our company is dedicated to sharing the joy of matcha with the community through expertly crafted blends and exceptional customer experiences.

At the heart of our business lies a commitment to using only the finest ingredients and providing unique experiences that leave a lasting impression.

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