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Retail Sales Associate

2 months ago

Moorabbin, Australia Dulux Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Assistant. As a key member of our sales team, you will be responsible for providing exceptional customer service, product knowledge, and sales support to our customers.

Key Responsibilities
  • Provide an outstanding customer experience, ensuring that every customer leaves the store satisfied and engaged.
  • Develop and maintain a strong product knowledge in paint and other coatings, including colour matching and tinting.
  • Accurately process transactions, handle cash and EFTPOS, and maintain a high level of accuracy in all sales and customer interactions.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
Benefits
  • Enjoy comprehensive health and wellbeing support, including our Wellbeing Hub and Employee Assistance Program.
  • Take advantage of market-leading learning and development initiatives, including training and career pathways.
  • Benefit from generous discounts on DuluxGroup products and corporate partnerships.
  • Enjoy a supportive and flexible work environment, with opportunities for growth and development.
Requirements
  • Confident communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Physical ability to work with paint and other heavy products in store, as required.
  • Previous experience in a customer-facing role, with a proven track record of exceeding customer expectations.