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Retail Store Manager

2 months ago

Essendon North, Victoria, Australia Country Road Full time
About the Role

We are seeking an experienced and motivated Assistant Store Manager to join our team at Country Road, Melbourne Airport. As an Assistant Store Manager, you will play a key role in driving sales, profit, and productivity, while creating a warm and genuine customer service experience.

Key Responsibilities
  • Customer Experience: Drive a customer-centric culture, creating a warm and meaningful in-store experience that exceeds customer expectations.
  • Business Performance: Assist in driving sales, profit, and productivity by ensuring the achievement of all key performance indicators as set by the business.
  • Team Leadership: Support the Manager in managing the performance, productivity, training, and development of the team.
  • Operational Excellence: Ensure operational excellence, experience with stock control, and visual merchandising to maintain a high-quality store environment.
  • Relationship Building: Build strong relationships with stakeholders across the business, including colleagues, customers, and suppliers.
Requirements
  • A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
  • Assist with managing budgets, interpreting financial reports, and generating efficient rosters.
  • Support the Manager in managing the performance, productivity, training, and development of the team.
  • Operational excellence, experience with stock control, and visual merchandising.
  • Ability to build strong relationships with stakeholders across the business.
About Us

Country Road is an Australian accessories brand that creates distinctive of-the-moment collections defined by iconic design, unexpected details, and sustainable thinking. We're here to empower individuals looking to create their own personal style.

Quality and individuality are at the heart of everything on which Country Road is built. It doesn't matter who you are, how old you are, or what your style is, if you love to express your own personal style, then Country Road is for you.