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Retail Store Leader

2 months ago

Ipswich, South Dakota, Australia Hotel Chocolat Group plc Full time
Store Manager Opportunity at Hotel Chocolat Group plc

We're seeking a seasoned Store Manager to lead our retail team and drive sales growth in our stores. As a key member of our team, you'll be responsible for providing exceptional leadership, coaching, and developing your team members to meet their performance goals.

Key Responsibilities:

  • Support the Store Manager in providing excellent leadership to inspire, coach, and develop your team members.
  • Drive store sales and profit plan, taking action to maximise performance.
  • Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
  • Maximise all commercial opportunities in-store through timely implementation of promotions, offers, and marketing initiatives.

Requirements:

  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Demonstrable experience in high-service guest interaction.
  • Natural leadership qualities to get the best of your high-performing team both individually and as a whole.
  • A passion for chocolate, our brand, and for giving the best service to our guests.

Benefits:

  • Incentives based on performance
  • 50% unlimited staff discount to treat yourself and your friends and family
  • 70% discount off a stay in our Hotel in St Lucia
  • We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working
  • A chance to work in an exciting, innovative, and expanding company

At Hotel Chocolat, we treat each other with respect, equality, and grace. Our mantra? Be brave. Be kind.

We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work.

We want you to be your AUTHENTIC self – and feel comfortable to share your differences, and what makes you unique.

We're proud to be an Equal Opportunity Employer who positively celebrates a diverse and inclusive culture.