Customer Service Librarian

3 days ago


City of Rockingham, Australia City of Rockingham Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Assistant Librarian. As a key member of our library team, you will play a vital role in delivering exceptional customer service and supporting the development of our library services.

Key Responsibilities
  • Assist in the management of library operations, including collections development and event planning.
  • Provide excellent customer service to members of the public and library staff.
  • Contribute to the marketing and promotion of library services and resources.
  • Develop and implement initiatives to improve customer satisfaction and library engagement.
Requirements
  • Relevant degree and eligibility for professional membership of the Australian Library and Information Association.
  • High level of written and verbal communication skills.
  • Ability to anticipate and solve problems.
  • Team leadership and ability to motivate staff.
What We Offer

We offer a competitive salary and superannuation package, along with opportunities for professional development and growth within the organization.


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