Part-Time IT Operations Leader

7 days ago

Sydney, New South Wales, Australia beBeeOperations Full time $90,000 - $120,000
IT Operations Manager

Opportunity Overview

Expo Centric is seeking an experienced IT Operations Manager to join our team on a part-time basis. As a key member of our technology department, you will be responsible for designing and implementing foundational IT processes, documentation, and governance frameworks that will support the growth and efficiency of our business.

Key Responsibilities:

  • Design and implement scalable IT processes, SOPs, and system governance frameworks.
  • Lead IT audits of current infrastructure, backups, device management, and licensing compliance.
  • Provide part-time oversight and strategic alignment for ticketing platforms, remote access, and vendor coordination.
  • Collaborate with business stakeholders to implement process automations using Microsoft 365 tools (Power Automate, SharePoint, Teams).
  • Conduct vendor performance reviews, contract evaluation, and systems lifecycle planning.

Requirements:

  • 7+ years of progressive IT management experience, including multi-country or remote team oversight.
  • Proven success establishing IT departments, SOPs, and support workflows from the ground up.
  • Strong technical experience in Microsoft 365 (Entra ID, Power BI, SharePoint, Teams), Datto, IT Glue, and Kaseya Autotask.
  • Knowledge of IT governance, cybersecurity frameworks, and compliance standards (GDPR, HIPAA preferred).
  • Excellent communication skills, with the ability to train, document, and engage stakeholders at all levels.
  • Strategic thinking with the ability to analyse current infrastructure, design future-state models, and deliver measurable improvements.

What You Will Achieve:

  • Set the foundation for a scalable and efficient IT operation across international teams.
  • Flexibility to work 3 days per week in a hybrid setup.
  • Play a lead role in defining how technology supports a growing, project-based business.
  • High trust, low hierarchy environment — your ideas and systems will shape future outcomes.

Application Guidelines:

Please submit your CV and a cover letter describing a past project where you designed or transformed IT operations.

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