Customer Service Representative

1 month ago


Ryde, Australia YMCA NSW Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer at our Ryde Community Sports Centre.

As the first point of contact for our customers, you will be responsible for providing exceptional service, responding to enquiries, and managing bookings and issues accurately.

You will work a flexible roster across 7 days, including weekdays and weekends, and will have the opportunity to build strong relationships with our members and guests.

About You

We are looking for someone who is self-motivated, passionate about customer satisfaction, and has excellent communication and problem-solving skills.

You will have a strong ability to build rapport with people, and a willingness to learn and adapt to our systems and processes.

Previous experience in administration or customer service is desirable, but not essential.

What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

You will have access to a range of benefits, including flexible hours, free facility membership, and the opportunity to make a real difference in your community.

We are committed to diversity and inclusion, and welcome applications from people of all backgrounds and experiences.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter, to [insert contact details].



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