Global Airfare Specialist

4 days ago


Brisbane, Queensland, Australia FCM Travel Full time
Opportunity Overview

We are seeking a highly motivated and travel-passionate individual to join our Complex Air team at Flight Centre as an Airfare Expert.

About the Role

This is a unique opportunity to work towards nationally recognised qualifications (Cert 3 & 4 in Travel) while delivering exceptional service and irresistible deals for every traveller.

Key Responsibilities:
  • Use your travel experience to sell products and destinations you love.
  • Create unbeatable airfares that visit multiple continents in one trip.
  • Deliver exceptional service over the phone and via email to sell flights, accommodation, cruises, tours, and related travel.
  • Prepare and issue invoices, receipt payments, and maintain financial documents.
  • Stay up-to-date with the latest travel regulations and government restrictions.
Requirements:
  • Experience working towards and achieving sales targets and KPIs.
  • Prior experience working in the travel industry is desirable but not required - we will teach you.
  • You should have comprehensive computer skills and be able to confidently learn new computer systems.
  • You must be comfortable with complexity and possess excellent attention to detail.
Benefits:
  • Enjoy uncapped earning potential – the more you sell, the more you earn. Current OTE $85,000.
  • Hybrid work model and flexibility to suit you.
  • Travel discounts including family and friends, health and wellness discounts (myBenefits).
  • Brightness of future - career opportunities in a network of brands and businesses across the globe.
  • Monthly awards nights, social team building events, and opportunity to attend global conferences.
  • Access to a world-class Employee Assistance Program for staff and family.
  • Corporate Health Discounts - exclusive discounts on health insurance plans for you and your family with our partner, BUPA.
  • Financial Planning – manage all your finances, from your monthly budget to tax returns and mortgage broking, using our in-house team of Moneywise financial planners.


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