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Senior Restaurant Operations Lead
3 weeks ago
We are seeking a highly skilled and ambitious Restaurant Operations Manager to lead our restaurant team in Australia.
Key Responsibilities:- Oversee the daily operations of the restaurant, ensuring exceptional customer service and efficient team performance.
- Train and develop crew members, focusing on skill improvement and career growth.
- Enhance guest experience through attentive service and prompt issue resolution.
- Schedule staff and manage shift rotations to ensure optimal coverage.
- Conduct inventory management and minimize waste.
- Manage cash handling and basic budgeting tasks.
- Maintain a clean and safe dining environment by adhering to food safety and hygiene regulations.
- Collaborate with the Restaurant Manager to implement new initiatives and improve operational efficiency.
- Handle customer complaints professionally, striving for high customer satisfaction.
The ideal candidate will possess strong leadership skills, excellent communication and interpersonal abilities, and a passion for inspiring, leading, and developing team members. They should have a solid understanding of food safety and hygiene regulations and proficiency in restaurant management software and point-of-sale systems.
Requirements:- Proven experience leading a team within a busy hospitality environment.
- Demonstrated ability to deliver exceptional customer service.
- Excellent communication and interpersonal skills.
- Past experience with inventory management and cash handling.
- Familiarity with local food culture and dining preferences.
- Strong knowledge of food safety and hygiene regulations.
- Proficiency in restaurant management software and point-of-sale systems.
